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ft95 Privacy Policy for Your Account Data

ft95 Privacy Policy sets out how we use account details, device data, cookies and payment records when you access our Indonesia service.

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CONTACT PATHS

Switch to Support for Privacy Questions

A clear contact path helps when you want to ask about Privacy Policy rather than a wallet transaction itself. Send your request through the support route available from your account, include the email or phone detail attached to the account, and tell us whether your question concerns cookies, access records or a payment reference. We use those details to locate the correct record without asking you to share a password.

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Account contact

Use the support contact route linked to your account for Privacy Policy requests. Include your registered contact detail and request type so we can locate the right record.

Payment query

For a DANA, OVO, GoPay or QRIS record, provide the transaction reference and date. We can separate a privacy request from a cashier-status question.

Access concern

If a login alert or device change looks unfamiliar, contact us through your account support path without sending your password. We use the account record to check the event.

HOW WE HANDLE DATA

Browse Your ft95 Data Choices

Privacy Policy is useful when it explains the actions behind each data category. We connect account security, cookie controls, wallet references and retention decisions to the steps you take on ft95, from…

Account details

We use the contact details you submit during account creation to identify your account, send account-related messages and complete the phone verification step before access.

Device security

Login time, browser or device signals can help us spot an unusual account event. If you change phones, use your normal sign-in route and contact us about anything unfamiliar.

Cookie controls

Cookies can remember session status and preferences on mobile or desktop. You can clear or restrict them in browser settings, though a later sign-in may be required.

Wallet records

A DANA, OVO, GoPay or QRIS reference helps us match your account request with the correct payment record without needing your wallet password or full private credentials.

Retention period

We keep personal and transaction records for the period needed for account operation, security checks, dispute handling or legal duties, then assess whether continued storage is needed.

Change requests

Ask us to correct, access or delete eligible data through the account support route. Include the affected detail and your registered contact so we can verify the request.

Check Privacy Policy Answers Before Joining

These Privacy Policy answers cover the practical questions you may have before opening an account or using ft95 from Indonesia. We focus on account data, device behaviour, cookies, payment references and the contact steps needed to ask for access or changes.

The ft95 Privacy Policy covers account details, phone verification, login and device signals, cookies, support messages, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

We use the contact detail you provide to identify your account, complete the phone verification step and respond to account requests. We do not need your wallet password to investigate a payment reference.

Yes. Privacy Policy explains that cookies can retain session status and preferences when you use a phone or desktop browser. You can restrict them in browser settings, but sign-in may be needed again.

Use the support contact route available from your account and request access to your stored data. Include your registered email or phone detail so we can verify the account before responding.

You can ask us to correct inaccurate details or delete eligible data through the same account support route. Some records may remain when needed for security, dispute handling or legal duties.

We retain payment references, dates and account links needed to match a DANA or QRIS action with the correct account record. We do not ask you to send a wallet password.

The policy describes data handling for Indonesian account access, including access from Bandung and other locations. Eligibility depends on local law, and service access is provided where local law permits.

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